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Are you experiencing issues with your iTunes software, and it's preventing you from downloading or accessing new content on your Apple devices? If so, don't worry; you're not alone. Many users have reported encountering problems when trying to download the new version of iTunes, which can be frustrating, especially if you're eager to get access to the latest features and updates.

To troubleshoot these issues, it's essential to identify the root cause of the problem. One common solution is to delete any existing shortcuts for iTunes from your start menu, desktop, task bar, or similar areas on your computer. This can sometimes help resolve launch issues.

Another approach is to try disconnecting your computer from the Internet before running iTunes. This simple step may seem insignificant, but it has been known to make a difference in certain situations. Additionally, you can attempt to hold down the Ctrl+Shift keys as you launch iTunes, which will open it in safe-mode. Some users have reported that this method helps resolve issues with launching iTunes.

If none of these steps work, you may need to try running iTunes as an administrator. To do this, locate the shortcut for iTunes, right-click on it, and select 'Run as administrator.' This can help resolve any permissions-related issues that might be preventing iTunes from functioning correctly.

In some cases, other software or utilities installed on your computer might be interfering with iTunes' functionality. For example, if you have Bluetooth utility software like BTTray.exe installed, try exiting it before running iTunes.

Finally, if you're using an SD card in a card reader connected to your computer, remove it and try launching iTunes again. Sometimes, these external devices can cause conflicts that prevent iTunes from functioning correctly.

If none of these troubleshooting steps resolve the issue, you may need to reinstall iTunes or seek further assistance from Apple support. However, by trying these methods in turn until iTunes opens, closes, reopens, and connects to the store normally, you should be able to identify and fix the problem that's preventing you from accessing the new version of iTunes.

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